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Order Fulfillment & Production Assistant

Position Title
Order Fulfillment & Production Assistant
Viroqua, WI

About Kickapoo Coffee Roasters
Since 2005, Kickapoo Coffee Roasters has worked to forge lasting, equitable partnerships with small-scale farmers. We work directly with growers and coffee cooperatives to ensure high standards for quality, sustainability and farmer compensation. Based in southwest Wisconsin’s beautiful Driftless region, Kickapoo Coffee seeks new team members who share in our mission and values and are eager to join in our growing, entrepreneurial-spirited, family-friendly work environment.

Position Overview
As a member of the production team, this position plays an essential role in carrying out the central endeavor of Kickapoo Coffee: providing customers with exceptional, fresh coffee. The Order Fulfillment Production Assistant is a critical member of the production team and works closely with the roasting team. Their primary responsibilities include labeling and packaging, shipping and receiving, assisting with web order preparation and fulfillment, handling green coffee, and some light cleaning. This position reports to the Production Lead and Director of Operations.

Core Responsibilities

  • Assist with order fulfillment (labeling, packaging, and shipping)
  • Communicate with other members of the production team to ensure efficient and accurate packaging
  • Maintain accurate records of completed work
  • Follow protocols for handling non-organic coffee, including wiping out bins and hopper after each production run
  • Create and Maintain accurate information on coffee labels, including farmer cooperative information and relevant certifications
  • Maintain inventory of boxes, labels, printer ribbon, tape, and other materials necessary for the production team
  • Blend coffees, ensuring freshness and accuracy
  • Develop an understanding of each coffee
  • Maintain a clean, well-organized workspace
  • Contribute to team goals through efficient work and communication
  • Clearly and accurately label all excess coffee
  • Load green coffee, as directed
  • Participate in cuppings and quality control
  • and other tasks, as assigned

Requirements and desired skills

  • Willingness to work as a team member
  • Ability to work with a high level of accuracy and attention to detail
  • Ability to lift 30 lb. overhead and load 150 lb bags in green room
  • Ability to re-prioritize tasks and responsibilities to adjust to the day's workflow
  • Reliable and consistent
  • Ability to self-direct and work independently

 Please email cover letter and resume to jobs@kickapoocoffee.com with
“Production Assistant” in the subject line.